01/ Coming in
Write it or say it.
One short message is enough: typed, as a voice message or as a photo.
Not another app. Your business runs on WhatsApp.Customers and staff simply write or speak. We understand, get it done and reply. No login, and yes, in Swiss German.
◆ Runs on WhatsApp
◆ Understands Swiss German
◆ Available around the clock
◆ No setup fee
One message.
We do the rest.
Whoever writes, speaks or takes a photo gets an answer. We work out what it is about, handle it in your system and report back. Internal work reports and customer requests travel the same channel, and in the background we sort out what belongs where. Under control, never off the cuff: we propose the action, your system checks it and carries it out. And never off the shelf, always cut to your actual processes.
02/ Understanding
We think along.
Order, reservation, question or receipt: we understand the content and ask a targeted follow-up where we need one.
03/ Getting it done
Filed in the system, answer sent back.
Whatever comes up is entered cleanly and confirmed right away. You see all of it where you work anyway.
For example
Takeaway and delivery.
One WhatsApp number covers the whole process: take the order, work out the total including the delivery fee, confirm it, pass it on to the kitchen and the driver.
- ›Order by chatWe take it down, ask about size and delivery time, work out the total.
- ›Straight to the kitchen displayThe order lands on the kiosk. No typing up, no paper slips.
- ›Delivery gets scheduledRoutes are bundled by neighbourhood and optimised.
Takeaway & delivery
your number · replies instantly
Hi there! Two margheritas and a Coke, delivery to Bahnhofstrasse 12, 5070 Frick?
Hello 👋 Will do. Which size for the margheritas, 32 or 40 cm?
32 cm40 cm
The 40, please.
Lovely. 2× margherita 40 cm + 1× Coke = CHF 47.50 including delivery. With you in about 35 min. Shall I place it?
✓ Confirm✎ Change
Order sent to the kitchen display
Or
Hours and materials, from the site.
Your people book hours and materials onto a project by voice message or text. We transcribe, pick out the hours, the materials and the cost centre, ask for a quick confirmation and file the entry.
- ›Voice message or textHours and materials, dictated right there on the building site.
- ›A short check-backHours, materials, project and date, read back for confirmation.
- ›Clean in the journalPer cost centre, ready to export.
Hours & materials
your number · understands voice messages
0:05
Transcribing
Got it: 5 h on “Urdorf site”, today. Book it?
✓ Book✎ Change
✓ 5 h booked · Urdorf site · today.
And 20 m of cable used on the Urdorf site.
Materials: 20 m of cable on “Urdorf site”. Book it?
✓ Book✎ Change
✓ 20 m of cable booked · Urdorf site.
Saved in the hours & materials journal
What comes in through WhatsApp.
One short message is enough, typed, spoken or photographed. We recognise it, process it, file it in your system and reply right there on WhatsApp.
Capture receipts and documentation.
An employee or a customer takes a photo. We recognise the receipt, read out the data, categorise it and create the right entry in your system.
When receipts sit as photos on a phone until someone types them up in the evening.
Dictate work reports and tasks.
On the building site, at the customer’s, on the road. A short voice message becomes a report, a task, an entry. Without the trip back to the computer.
When the report stays in someone’s head because the laptop is back at the office.
Take orders.
“Two margheritas and a Coke, delivery please.” We take the order, work out the total including the delivery fee, confirm it to the customer and enter it cleanly in your system.
When every call during the rush could be an order, but nobody is free to pick up.
Reservations and appointments.
“A table for four on Friday?” We check availability, enter the reservation and confirm. Appointments work the same way.
When every reservation forces someone onto the phone.
Order and stock enquiries.
“Where is job X?” from your team, “What is in stock?” from a customer. We answer defined questions automatically, everything else goes to a human.
When the same three questions pull someone out of their work every day.
Recognise your own process?
We build it around your use case. You describe how it runs today, we build you a prototype free of charge, you decide on the result.
Why WhatsApp, of all things?
Because the best channel is the one your people already have open. No new tool, no rollout, no resistance.
01/ Already installed
On every phone, no setup.
No account, no login, no new interface. Your team and your customers have had WhatsApp for years. That is exactly where we start.
02/ Zero onboarding
Anyone can send a message.
If you can send a voice message, you are ready to go. No training, no manuals. The hurdle that kills other tools is simply not there.
03/ Swiss German
We understand how people actually talk.
“Zwöi Margherita, gäll”: dialect, typos, voice messages. We cope with all of it instead of demanding standard German.
04/ Capture on the go
In the moment, not in the evening.
The receipt, the work report, the note are created where the work happens. Captured while it is fresh, not once someone gets back to a computer.
Four steps to a running service.
You see the result first, on a test number with your own examples, and you decide based on the prototype, not on a promise. We only connect your systems after that.
01
/ Call
We talk it through.
On a video call, or on site if you prefer. We look at your day-to-day and check whether WhatsApp is the right channel.
- Which process belongs on the phone?
- Internal for your team, or customer-facing?
- Does it fit, both the people and the work?
02
/ Prototype
We build. Free of charge.
We build a prototype for your use case on a test number. You try it live, on your own phone.
- One use case, clearly scoped
- Ready in one to two weeks
- No wiring into your systems yet
03
/ Decision
You see the result. Then you decide.
If the prototype convinces you, we carry on. If not, no problem and no hard feelings. The prototype was our investment, not yours.
- A decision based on the result, not on a promise
- No follow-up costs if you walk away
04
/ Operation
Ongoing service.
We run it, watch it, improve it.
- Connected to your systems
- One fixed contact person
- Model updates included
Ready to bring your business onto WhatsApp?
A 30-minute call with us. We look at your day-to-day and figure out together whether WhatsApp is the right channel.
No setup fee · free prototype